Refund and Cancellation

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us at wonpay.care@gmail.com Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

REFUND POLICY

We will try our best to provide best service to our user, In case any client is not completely satisfied with our service we can provide a refund. In case of payment gateway name payments refund will be made to the same account.

Suvendu Communication (WonPay)

committed to process all refunds within 24 hours.

*Please Note that Banks / Payment Gateway Company take 1-15 days to Process the Refunds.

Who can get a refund?

Suvendu Communication (WonPay)

 Gives refund if transaction is showing successful, and payment is debited but benefit not received by the end client.

How to request a refund?

If u have any problem regarding any transaction, click on the complain button provided after every transaction such that our team can clarify the transaction from their end and provide u with proper feedback with 24-48 working hours. Even then if you are not satisfied with the response you can a mail us at wonpay.care@gmail.com or Call & Whatsapp our support Helpdesk 918918187325 to get detailed information.